Interview by Kevin Savetz of ANTIC: The Atari 8-Bit Podcast (www.AtariPodcast.com)
Michael Phillips worked as a bench technician at Atari from February 1981 to June 1984, doing component level repair of Atari video game systems, personal computers, and peripherals.
Because Michael is a lifelong stutterer, he didn’t want to do a voice interview — but he was willing to be interviewed by email. Because this is an audio podcast, I’ve enlisted Randy Kindig to read Michael’s responses — you can hear that audio version at AtariPodcast.com.
The interview was conducted via email, February 2015.
“Beating the device in question...was part of being a good tech. The key is knowing how hard and where to hit.”
“Misspellings, bad English and odd terminology were par for the day. One guy once referred to the I/O cable as a ‘hose’.”
“One I vividly remember was an 810 [disk drive] that came back 3 times. The guy claimed it would randomly erase disks, but we could never find a culprit...”